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Following is a list of selected questions we
often encounter from our potential clients. We have posted
them below along with our answers to give you some general
idea on the computer consulting services we provide. The
answers we have provided may not be valid in all cases. We
can provide answers to your questions once we gather
sufficient information on your project during the free
consultation.
Can you help us purchase
computer equipments?
Yes. We can help you purchase computer equipments
for your computing needs at affordable rates from the manufacturers
and stores from our white-list.
How can you determine what
computer equipments we will need?
After analyzing your computing needs, we customize/configure
an optimal computer system for you. We consider your future
computing needs to make the system reasonably expandable enough
to accommodate any additional capabilities you may need later
on.
Can you provide a "helping
hand" to our computer department?
Yes. We can provide your computer department
a "helping hand" as needed. We always strive to
provide any customized computer consulting services you may
need.
Can we buy our own computer
equipments?
Yes. However, if you allow us to choose computer
equipments for you, you will have a customized system that
will meet your computing needs. If you buy computer equipments
by yourself, you may end up with an expensive system with
a lot of optional or a very few required capabilities. In
that case, you probably will need to spend more money later
on to add required capabilities in addition to the money already
spent on optional capabilities.
Can you provide computer
consulting services on a yearly basis?
Yes. We can provide you IT outsourcing services
on a yearly basis, instead of an hourly basis. If you have
any long-term project, you may be eligible for discounts depending
on its type and length. This can be discussed in details during
the free consultation.
Can you help us subscribe
a broadband service?
Yes. We can help you get a reliable
SDSL or T1 line at special monthly low-rates. We know the
importance of having a reliable broadband connection. We have
seen businesses with e-commerce web sites that become unreachable
during holiday sessions, because their broadband service providers
fail to provide reliable Internet connections. We can work
with the service provider until the service is activated and
you start using it comfortably.
Can you help us connect our
offices over the Internet?
Yes. We can help you connect your offices over
the Internet. Before connecting sites over the Internet, we
thoroughly go over your existing network layout of each location
to make sure that it has adequate network and data security.
If not, we can redesign or upgrade your existing networks
to bring them up to a level where it is appropriate to connect
them over the Internet. When it comes to connecting offices
over the Internet, we take your network and data security
very seriously.
How do you figure your computer
consulting rates?
In most cases, we go by hourly rates - so that
you can see the work being done as you pay. Once we get specific
information on your project and determine the amount of resources
we will need to allocate to serve you efficiently, we will
provide you with a quote. In some cases, we may set up a free
consultation appointment with you to better understand your
underlying computer consulting needs before putting any price
tag.
Can we find a computer consulting
company that would charge us less for some of the computer
consulting services you provide?
It is certainly possible, even though we periodically
do a survey on some other computer consulting companies in
terms of the quality of service they provide and their rates.
While a computer consulting company may charge you less initially
for the services you need, you may end up paying more later
for support/upgrade. We concentrate on network stability and
security, saving you money in a long run. The same is true
for all other computer consulting services we provide. In
addition, we provide you with adequate data and network security;
other computer consulting company may consider this optional.
Can you support our existing
network?
Yes. We can provide you the network support
service once we analyze your existing network environment
and redesign it (if necessary) to bring it up to a level where
we can support it and lower your support costs. A stable network
does not require "too much" constant support. If
your network goes down constantly or does not perform at an
acceptable level, it is probably a good idea to redesign or
upgrade it before supporting it.
Our database worked fine
in the beginning, but now, the data is stored inefficiently
and queries are not returning accurate data records. Can you
help us solve our database problems?
Yes. We can analyze your database consulting
needs and look at your existing database. We can optimize
it (which may involve redesigning/migrating your existing
database) so that database operations are performed efficiently.
We consider database availability, confidentiality and integrity
issues in all database projects and can provide you a complete
database solution, including database maintenance, support,
performance tuning, optimization, security, backup and restore,
ODBC configuration, synchronization and other database services.
Our goal is to see you using a database you can trust.
We like to keep our web site
accurate by updating its contents using a database. Can you
set up a database and dynamic web pages?
Yes. We can design a database and dynamic web
pages. We consider several factors in our web and database
designs, such as, the time it takes to load web pages, corporate
look of the web site, database availability, confidentiality
and integrity issues and so on. In addition, we can provide
you any network, database and web-related services you may
need for the database and the web site even after they are
put into the production environment. Our goal is to provide
you complete database and web solution.
Can you set up our network,
database, website, e-mail accounts, backup system, broadband
Internet connection and VPN? Also, can we count on you to
maintain all these and provide us in a reasonable time any
computer-related help we may need?
Yes. We can provide you a complete computer
consulting solution at affordable rates, so that you can compute
efficiently using stable computer systems. Our IT outsourcing
service is intended to help you focus more on your business
and increase productivity. You can consider us your IT department.
This document gives home users an overview of
the security risks and countermeasures associated with Internet
connectivity, especially in the context of “always-on” or
broadband access services (such as cable modems and DSL).
However, much of the content is also relevant
to traditional dial-up users (users who connect to the Internet
using a modem).
Introduction
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Appendix: References and
additional information
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